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Eric Walsh

Furry friends were an absolute pleasure to deal with from start to finish. From the moment Lola was taken to getting her back. She was in her element. Treated like a pure princess. When we got her back She was so well groomed. She's like a different dog, so easy to manage now. Thanks so much for taking care of our baby. Booked in and all for her next groom. :)

Suzanne Quicke

Freya is a very nervous dog, but I was so pleased with how relaxed she was with Kieran. This was her first ever groom and she is now so soft and shiny and smelling lovely.

I really couldn’t recommend Furry Friends any higher - 5 stars from me ⭐️

Jacinta Holland

Coco got the best treatment and grooming at Furry Friends, he was so content and looked smashing. Kieran is very professional and fantastic to deal with. His grooming clinic is very clean and easy accessible.

Brian Daly

Brought my 10 month old dog Maggie to Kieran last week for only her second adult groom . She is very energetic whilst being very wary of strangers at the same time. Maggie was at ease with Kieran straight away and he did an absolutely fantastic job.

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Mailing Address

Greenview House

Coolmona

Donoughmore

Co. Cork

P32 W227

Phone Number

+353894433474

Prices By Breed

Prices By Breed

Terms and Conditions

Health and Medical Conditions

Procedures within the grooming environment can be stressful for some dogs, especially for senior, young, overweight dogs or those with medical issues. The process may expose unknown medical conditions or aggravate a current one during or after the groom. In the best interest of your pet this agreement will give Furry Friends Pet Grooming permission to seek emergency veterinary treatment if we deem it necessary for whatever reason. We will do the best to contact you first, before taking your pet for treatment, however this may not always be possible. Unless we are deemed to be negligent all medical expenses are the responsibility of the owner. By agreeing to these Terms and Conditions you are expressly agreeing to the following disclaimer:

Elderly, Infirm, Overweight or Young Dogs Disclaimer

A full groom can take in-excess of 3 hours and is physically demanding as well as stressful for some animals. Whilst Furry Friends Pet Grooming make every effort to provide additional support to elderly/infirm/overweight and young dogs we cannot guarantee that your dog will be able to adequately support themselves for the duration of the groom which may result in serious health risks. There is also an increased risk of other injuries such as cuts and grazes. Furry Friends Pet Grooming reserve the right to stop the grooming process at anytime with payment in full being due on collection of your dog.

Vaccinations

By using our services, owners confirm that their dog is up to date with their annual vaccinations against Canine Distemper, Infectious Canine Hepatitis, Leptospirosis, and Canine Parvovirus. An unvaccinated dog may put itself and others at risk. Furry Friends Pet Grooming takes no responsibility for any dog that may contract any of the aforementioned diseases.

Furry Friends Pet Grooming may ask for proof of vaccination and veterinary information which must be provided.

Fleas & Ticks

Furry Friends Pet Grooming is proud to be a tick/flea free environment. If your dog is known to have a parasitic infestation, we ask that your grooming appointment is rescheduled to a time when your pet is free from said infestation. 48 hours notice must be provided to avoid a cancelation charge. We recommend that you contact your veterinary surgeon to provide you with the best recommended treatment. If fleas are found on your dog, we will use a flea shampoo and be required to do additional disinfection of our premises and equipment. An additional €15 will be charged to your bill. If ticks are found an additional €5 will be charged to include removal. We will not be held responsible for any infection caused by the tick or removal thereof.

Coat Condition

Furry Friends Pet Grooming practice humanity over vanity. If we are presented with a neglected coat and believe, in our professional opinion, it is kinder to remove the coat than it is to de-mat the coat, this will be carried out. Whilst we will make every effort to identify this as part of the pre-groom consultation and coat assessment there may be occasions where the degree of matting cannot be fully identified until we commence the groom.

In this event we will make every effort to contact you however if this is not possible we will, in our professional opinion, do what we believe is in the best interest of the welfare of the dog. By agreeing to these Terms and Conditions you are expressly agreeing to the following De-Matting disclaimer:

De-Matting Disclaimer

It is an offence to cause unnecessary suffering to an animal: – this includes prolonged ‘de-matting’ which is painful and detrimental to the welfare of the dog. If you bring in your dog with more than 15 minutes of de-matting work, we are required to clip your dog short humanely or refer you to your vet to do the same. If we have assessed your dog’s coat and found it to be matted, it will therefore need to be clipped short. This can be prevented by daily brushing with a slicker brush and comb. We will be happy to explain the correct way to brush your dog and suggest a grooming programme that will allow us to achieve the look you would like for your dog, this may involve more frequent visits to our salon and will certainly involve daily grooming at home. When a dog’s coat becomes matted, it causes discomfort as the matts pull tightly on the skin and underlying health conditions may not be visible. When a matted coat is clipped short, it may occasional reveal sore, reddened and irritated skin, this is due to the fact that the skin has not been able to breathe, and air circulation is not restored. Clipping a matted coat can take longer and cause additional wear and tear on our equipment so a further fee may be chargeable in addition to the normal groom price.

The process of de-matting increases the risk of injury including but not limited to cuts and grazes, skin irritations caused by the shortness of the clipper blades that will be used as well as possible haematomas.

Additional charges may be incurred due to the wear on equipment, additional products used, as well as time and skill needed to remove matting.

Behavioural Charges

Aggression

Owners have the obligation to inform Furry Friends Pet Grooming of any known aggressive behaviour traits their pet may have to other animals or humans. Specifically, the owner must inform Furry Friends Pet Grooming if they have been advised by pervious groomer(s) of any of the aforementioned behaviours.

Nervous/Anxious Dogs

Although Furry Friends Pet Grooming caters to dogs with nervous traits, owners have the obligation to inform us of any such behaviours in order for us to cater to their needs to the best of our ability.

Behavioural charges will be decided by Furry Friends Pet Grooming depending on the severity of the behaviour and the time, skill, and equipment required to groom the dog. If your dog should bite, you agree to be responsible for all related medical bills, loss of earnings and equipment damage. We reserve the right to refuse service if we believe your dog may become a danger to itself or those within the salon. In the event any of these behaviours present during the groom the session may stopped at anytime and the full fee incurred.

Please toilet your dog before attending their appointment. Fouling in the salon may result in additional charges.

Time Keeping

Furry Friends Pet Grooming works to a strict time frame to ensure that your dog receives ample grooming time and one-to-one care. We expect to admit you at your given appointment time, if you are early we may not be able to grant immediate access and would ask that you wait until you allocated time. Likewise, if you are more than 30 minutes late we will have to refuse your groom on welfare grounds as rushing the groom may lead to unnecessary stress and possible injury. A fee equal to the cost of the groom will be incurred. If you are more than 30 minutes late collecting your dog, a late collection charges will be incurred of €10 per 30 minutes.

Pricing

Any prices provided are an estimate only. Additional charges may be incurred due to:

• Overweight dogs or oversized for the breed

• Unkept/neglected coats

• Aggressive, senior, nervous or timid dogs that require additional handling

• Fleas and/or ticks

• Dogs that require additional handling for whatever reason

Cancellations

We require 48 hours notice for cancelled appointments or the full grooming charge will apply and must be paid in full before re-booking.

General

Furry Friends Pet Grooming are unable to groom pregnant or in season bitches. Should your Bitch be in season during the time of a pre-booked appointment 48 hours notice must be provided to avoid the cancellation charge noted above.

Hold Harmless Agreement

By using our services you agree to hold Furry Friends Pet Grooming its owners and employees harmless from any damage, loss, or claim arising from any condition of the dog, either known or unknown to us. It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases. It is further understood this clause applies to any and all dogs groomed.

GDPR Statement

In order for us to provide the requested services, we are required to obtain and store a limited amount of your personal information. Such information will be stored in accordance with all relevant legislation, will never be shared with any 3rd parties or organisations and will only be used for the purposes of providing the requested or related services. You have the right to request and review any of your personal information. Please make any requests to furryfriends@outlook.ie.